Looking to sell your luxury watch?

Trusted online watch purchasing service. Straightforward, hassle-free selling! Secure your free evaluation today.

Selling your timepiece

At The Smiling Second, we believe that purchasing a luxury watch is more than just a transaction – it's the beginning of a longer term relationship.  Our knowledgeable and friendly team is here to assist you every step of the way, from helping you find the perfect timepiece to providing expert advice and after-sales support. We pride ourselves on delivering a personalised service and building long-lasting relationships with our customers.

We offer same day stock offers on a large variety of premium models from the houses of: Rolex, Audemars Piguet, Patek Philippe and Richard Mille. Beyond this we are all open to purchasing larger intact collections being a one stop shop for your timepiece selling needs. 

how our watch selling process works?

Submit Your Watch Details

Begin by providing us with essential details about your watch, such as the brand, model, year, and condition.

Receive a Competitive Offer

Our team of qualified appraisers will carefully assess your watch and extend a competitive offer based on its market value.

Prompt Payment

Upon accepting our offer, you'll receive your payment quickly and securely through your preferred method.

Secure Transfer

Your transaction is handled with transparency, ensuring you have complete clarity and security throughout the process.

Why Choose The Smiling Second to sell your luxury watch?

Straightforward Process

Hassle-free steps lead to a satisfying selling experience.

Competitive Prices

We strive to provide unbeatable rates, ensuring you get the best return for your watch.

Secure Transactions

All our transactions take place in one of our secure watchmaker facilities.

Expert Evaluation

Our trusted expert watchmakers are able to ensure Authenticity and assessment of timekeeping accuracy.

No Hidden Fees

Transparent dealings with no surprise charges.

Contact Us

We look forward to hearing from you!

Have a question about our services? Want to see if your particular watch is one we can help with? We'd love to hear from you! To get a free quote, or if you have questions or special requests, just drop us a line.

The Smiling Second

Level 3/257 Collins St, Melbourne VIC, Australia

By appointment only

Phone: +61 416 950 564

Message us on Instagram: @thesmilingsecond

Frequently Asked Questions

Are your watches authentic?

Are your watches authentic?

Do you offer GST Invoices? 

Yes, local sales are inclusive of GST and are invoiced. You are eligible for a GST refund on departure from Australia under the Tourist Refund Scheme (TRS). Further details are available here: https://www.abf.gov.au/entering-and-leaving-australia/tourist-refund-scheme

Do you accept trade-ins?

Yes, we accept trade-ins toward your next purchase if it falls within our buying criteria. Provide us with the details of your current watch, and we’ll offer a valuation.

Do you ship domestically and internationally?

We ship domestically and worldwide using insured express couriers. Customs duties and taxes vary by country and are the responsibility of the buyer. All payments must also be cleared prior to shipping.

Can I see the watch before buying?

We offer private viewings by appointment at our Melbourne CBD Boutique if the watch is in stock and not being sourced specifically for you. Remote buyers can request high-resolution photos or video inspections.

What payment methods do you accept?

We accept bank transfers and selected cryptocurrencies. Unfortunately, card purchases are not accepted due to a high incidence of chargeback issues within the industry. PayPal payments are also not accepted.

Which watches do you purchase?

We purchase pieces that are dated largely 2010 onwards. These watches are typically d from the brands: Rolex, Patek Phillipe, Audemars Piguet, Richard Mille, F.P. Journe, VacheronConstantin and A.Lange Söhne with a specific focus on pieces in the $20k+ range.Additionally, we typically do not purchase watches without original paperwork.

Do you authenticate watches when purchasing? 

Yes, we authenticate all watches when purchasing them either in Melbourne or one of our satellite locations in Sydney, Brisbane, Adelaide, and the Gold Coast.

What documents do I need to provide when selling you a watch?

You would need to provide a valid Australian driver’s licence when selling your timepiece to us. Additionally, we require the warranty paperwork for the watch and the original purchase invoice in some circumstances. 

How do I get my watch to you?

We can receive and authenticate in Melbourne or one of our satellite locations in Sydney, Brisbane, Adelaide, and the Gold Coast. If you are unable to attend one of these locations, we will arrange an armoured courier or organise insured shipping to us with payment being made on authentication of your timepiece.

How do I get paid? 

We will provide an instant direct bank transfer on authentication of your timepiece at our Melbourne Boutique or at one of our satellite locations. If you are sending your timepiece to us, we will pay on the day of receipt once the watch has been authenticated and quality assurance has been completed. 

Will the Authorised Dealer or Boutique find out that I sold my watch?

The Smiling Second has a deep and established local and international client base allowing us to facilitate discreet purchase and sale of both ultra-premium and sought after timepieces. Have peace of mind knowing that the sensitive information regarding your timepiece will remain secure.

How do I get my watch to you?

We can receive and authenticate in Melbourne or one of our satellite locations in Sydney, Brisbane, Adelaide, and the Gold Coast. If you are unable to attend one of these locations, we will arrange an armoured courier or organise insured shipping to us.

Will the Authorised Dealer or Boutique find out that I sold my watch?

The Smiling Second has a deep and established local and international client base allowing us to facilitate discreet purchase and sale of both ultra-premium and sought after timepieces. Have peace of mind knowing that the sensitive information regarding your timepiece will remain secure.

What documents do I need to provide when consigning you a watch?

You would need to provide a valid Australian driver’s licence when selling your timepiece to us. Additionally, we require the warranty paperwork for the watch and the original purchase invoice in some circumstances. 

Will my watch be insured while it is consigned with you?

Yes the watch will be insured at all times from drop off to one of our locations or once shipping to our Melbourne boutique. It will remain insured while in our care.

How much do you charge for consignment?

Our consignment fees vary from 5-10% depending on the value and brand of the piece consigned. Our consignment fees represent our high rate of successful sales. 

GET AN INSTANT OFFER FOR YOUR LUXURY WATCH

We offer short-term loans designed to provide quick access to funds using your luxury watch as collateral.