About Us
At The Smiling Second, we have been dedicated to providing watch enthusiasts and collectors with access to an unparalleled selection of luxury timepieces since 2021. With a passion for horology and a commitment to excellence, we provide a carefully curated collection of the best timepieces from the best brands from around the world, offering both new and pre-owned options to suit every preference and budget.
We began humbly as two brothers who were as passionate watch enthusiasts. By understanding our own needs, we were able to tailor our service to ensure that all of our customers needs were met. Our business has scaled since then to become the one of leading names in the ultra-high end market of the Australian watch resale industry. Our strong network of local and overseas collectors and clients makes us the ideal choice to buy or sell your first or fiftieth timepiece.
Contact Us
We look forward to hearing from you!
Have a question about our services? Want to see if your particular watch is one we can help with? We'd love to hear from you! To get a free quote, or if you have questions or special requests, just drop us a line.
The Smiling Second
Level 3/257 Collins St, Melbourne VIC, Australia
By appointment only
Phone: +61 416 950 564
Message us on Instagram: @thesmilingsecond
We're Here to Help!
Frequently Asked Questions
Yes — every timepiece we sell is 100% authentic. All watches undergo strict inspection and authentication by trained expert Horologists. All gem-set pieces are also factory set as we do not deal with aftermarket settings.
Yes, local sales are inclusive of GST and are invoiced. You are eligible for a GST refund on departure from Australia under the Tourist Refund Scheme (TRS). Further details are available here: https://www.abf.gov.au/entering-and-leaving-australia/tourist-refund-scheme
Yes, we accept trade-ins toward your next purchase if it falls within our buying criteria. Provide us with the details of your current watch, and we’ll offer a valuation.
We ship domestically and worldwide using insured express couriers. Customs duties and taxes vary by country and are the responsibility of the buyer. All payments must also be cleared prior to shipping.
We offer private viewings by appointment at our Melbourne CBD Boutique if the watch is in stock and not being sourced specifically for you. Remote buyers can request high-resolution photos or video inspections.
We accept bank transfers and selected cryptocurrencies. Unfortunately, card purchases are not accepted due to a high incidence of chargeback issues within the industry. PayPal payments are also not accepted.
We purchase pieces that are dated largely 2010 onwards. These watches are typically d from the brands: Rolex, Patek Phillipe, Audemars Piguet, Richard Mille, F.P. Journe, VacheronConstantin and A.Lange Söhne with a specific focus on pieces in the $20k+ range.Additionally, we typically do not purchase watches without original paperwork.
Yes, we authenticate all watches when purchasing them either in Melbourne or one of our satellite locations in Sydney, Brisbane, Adelaide, and the Gold Coast.
You would need to provide a valid Australian driver’s licence when selling your timepiece to us. Additionally, we require the warranty paperwork for the watch and the original purchase invoice in some circumstances.
We can receive and authenticate in Melbourne or one of our satellite locations in Sydney, Brisbane, Adelaide, and the Gold Coast. If you are unable to attend one of these locations, we will arrange an armoured courier or organise insured shipping to us with payment being made on authentication of your timepiece.
We will provide an instant direct bank transfer on authentication of your timepiece at our Melbourne Boutique or at one of our satellite locations. If you are sending your timepiece to us, we will pay on the day of receipt once the watch has been authenticated and quality assurance has been completed.
The Smiling Second has a deep and established local and international client base allowing us to facilitate discreet purchase and sale of both ultra-premium and sought after timepieces. Have peace of mind knowing that the sensitive information regarding your timepiece will remain secure.
We can receive and authenticate in Melbourne or one of our satellite locations in Sydney, Brisbane, Adelaide, and the Gold Coast. If you are unable to attend one of these locations, we will arrange an armoured courier or organise insured shipping to us.
The Smiling Second has a deep and established local and international client base allowing us to facilitate discreet purchase and sale of both ultra-premium and sought after timepieces. Have peace of mind knowing that the sensitive information regarding your timepiece will remain secure.
You would need to provide a valid Australian driver’s licence when selling your timepiece to us. Additionally, we require the warranty paperwork for the watch and the original purchase invoice in some circumstances.
Yes the watch will be insured at all times from drop off to one of our locations or once shipping to our Melbourne boutique. It will remain insured while in our care.
Our consignment fees vary from 5-10% depending on the value and brand of the piece consigned. Our consignment fees represent our high rate of successful sales.
